SimuRide Support

Please review the FAQ and Technical Support Section to see if the question you have has been answered.

Review our FAQ Section for common questions about software features, website use, and policies.

Consult our Technical Support Section to identify and correct issues your computer is having with the software.
If you cannot find the answer you are looking for, please contact us by email at .

If you are experiencing difficulties with third-party products from Logitech or Matrox, please contact the respective company’s customer support phone number located on the box or on their official website.

If it is a technical difficulty, please include details about the problem (what happened and when it occurred) and your computer’s hardware specifications (Operating System, RAM, Processor, and Graphics Card) to help us identify and solve the issue.

Privacy Statement

SimuRide is committed to protecting your privacy.  We will not sell or disclose any information that identifies you to a third party without your prior approval.  We may use the information we collect to periodically notify you about new services or special offers we think you’ll find valuable.

If you would rather not receive such information, please send an e-mail to with “unsubscribe” as the subject line, and we will be happy to remove you from our list.

For return policy please consult the FAQ section.

We offer technical support for our products and offer damaged product replacement (replacement postage costs are the responsibility of the buyer).

If you experience any problems with our products or you have some suggestions, please contact us by email: