Q: Does your software run on all Windows Operating Systems?
A: Yes, all programs we sell are compatible with Windows 10,8, 7, (32 & 64 bit) and all its predecessors.
Q: Can I run SimuRide on a Mac computer?
A: Yes. Mac users can run SimuRide by using a Windows emulator. A Windows emulator is an installed software program that allows computers using the Mac Operating System to run Windows-based programs.
Q: Can I run SimuRide programs without the Internet?
A: Yes, all programs run without the Internet connection.
Q: Where do I find my computer’s hardware information (RAM, Processor, Graphics Card) to make sure they meet with the program’s minimum requirements?
A: Your Operating System, RAM, and Processor can be found when you right-click ‘My Computer’ and select ‘Properties’. Your Graphics Card can be found by going to your Start Menu and clicking ‘Control Panel’ > ‘Hardware and Sound’ > and then ‘Device Manager’. In Device Manager, expand the list item ‘Display Adapters’ and take note of the model. Find the minimum requirements for your preferred software version at the bottom of each product page.
Q: How do I know if my Graphics Card is up to date?
A: Generally speaking, a computer with more than a basic word-processing graphics card should suffice. Different manufacturers label their models on different scales, but you can compare your models online. You can compare graphics cards here by searching the list for your model and clicking on it. Find the minimum requirements for your preferred software version at the bottom of each product page. Other online resources or local computer experts may be able to help you as well.
Q: I have a steering wheel already. Will it work with SimuRide?
A: SimuRide PRO and SimuRide Trial require the Logitech G29 steering Set. Any other set (with a USB connector) should work with the KeyDef driver, but it may result in only automatic transmission working and the force feedback disabled. SimuRide Home and Commercial Editions work with any PC steering set. Check to see if your wheel set is compatible with PC.
Q: Can I install and use the SimuRide simultaneously on two computers?
A: Yes, but to be able to do this, you would need to purchase 2 copies of the software.
Q: Can I install the SimuRide on a network server?
A: No, the software has to be installed directly on the computer that will be used for the simulation.
Q: How can I pay for the item I want? Can I order over the phone?
A: To make a purchase, browse the online shop for your items. Be sure to click the Canadian residents’ link if you live in Canada for the right currency. Make a purchase by adding your items to your online cart and proceeding to the secure PayPal checkout. You will not need a PayPal account, you can use your credit card. You may also pay be check, sent with an order form. Currently, all orders are processed online, by mail or phone.
Q: What do I need if I want a 3-Monitor simulator?
A: You will need 3 computer monitors and an external graphics component that splits the image across three screens. We offer the TripleHead2Go. Your computer and monitors should have VGA (a.k.a. Analog) out/input. If your computer & monitors use DVI cables, you will need to request the TripleHead2Go Digital Edition. TripleHead2Go Analog Edition is the standard.